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Frequently Asked Questions:


What is Live Design Help?

Live Design Help is a secure chat service that allows our website visitors the opportunity to receive immediate design help through one-on-one instant message with one of our Tarkett designers.


Who is Tarkett?

At Tarkett, we believe that people are happiest when they are offered choices that help them balance their needs and stay true to their values. And that’s true whether you are decorating your home or designing a major hospital. That’s why we’ve developed the world’s most extensive flooring system, so our customers – whether they are homeowners, architects or facility managers – can more easily accomplish the many balancing acts in life. Our floors are beautiful yet durable, easy to maintain and are comfortable so you can relax and enjoy everyday life. Visit www.tarkettna.com.


How do I match new floors to my existing floors?

Our iSelect system can help you find flooring that matches your style: www.tarkettna.com/en-us/inspiration/iselectstory.aspx. You can also ask our Tarkett designers for advice at Customer.Support@tarkett.com.


What is SPECIFi?

SPECIFi allows you to coordinate your perfect flooring design to the performance level you need. More information about the SPECIFi solution can be found at: www.tarkettna.com/Products/FiberFloor/SPECIFI.


How do I determine the price per square foot?

Please contact your local retailer for pricing information. You may use our retailer locater to find a retailer nearest you at: www.tarkettna.com/Locator.aspx.


Do retailers have sales promotions?

Sales promotions are determined by local retailers. Please contact your local retailer for more information on sales or special offers. You may use our retailer locater to find a retailer nearest you at: www.tarkettna.com/Locator.aspx.


Where are Tarkett Residential floors made?

Most of our floors are made in the U.S. and Canada. We also source materials for our laminate products and LVT from Germany and China. More information about our commitment to sustainability can be found at: www.tarkettna.com/sustainability.


What is RoomVue?

RoomVue is a flooring visualizer that allows you to design a room or upload your own room with your favorite wall color, wall base and floor color. www.tarkettna.com/residentialvisualizer.


Where can I get flooring samples?

Flooring samples can be obtained through our local retailers. You may use our retailer locater to find a retailer nearest you at: www.tarkettna.com/Locator.aspx.


How do I reach customer service?

Customer Service can be reached at 1-877-827-5388 (English) or 1-800-465-4030 (French).


Do you have asthma and allergy friendly products?

Our FiberFloor collection is Certified Asthma and Allergy Friendly.


What is FiberFloor?

FiberFloor is designed with woven fiberglass, foam and tough, resilient wear layers that stand up to water, moisture, scuffs, scratches and indentations. This asthma and allergy friendly alternative to linoleum flooring gives a fresh look to any room in your home.


What is LVT?
LVT or Luxury Vinyl Tile is part of Tarkett's Luxury Floors collection. Our Luxury Floors offer the ultimate in style and performance. And their durability and versatility make them perfectly comfortable wherever real life happens, too. Tarkett Luxury Vinyl Floors are available in tiles with-or-without grout, planks, adhered floors and floating floors.

How do I reach technical support?

For technical support, you may visit our Technical Resources at: www.tarkettna.com/Technical/Technicalresources. Technical Support may also be reached at www.tarkettna.com/AboutUs/ContactUs.aspx or 1-877-827-5388.


How do I obtain MSDS sheets?

You may fax your request to the Tarkett Technical Department at 610-266-5638 and the information will be promptly faxed to you.